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Title: [Clinical empathy among family and community medicine residents and tutors. The view of physicians and patients].
Other Titles: Empatía médica en residentes y tutores de medicina familiar y comunitaria. La visión del profesional y del paciente.
Issue Date: 3-Dec-2018
Citation: Aten Primaria.2020;(52)3:185-192
Abstract: To determine the degree of clinical empathy among family medicine residents and tutors. To gauge whether there is a relationship between physicians' self-perceived empathy levels and their patients' assessments. Observational, cross-sectional survey. Primary Care Teaching Unit. Madrid. A survey was sent by email to all the Teaching Unit's family medicine tutors and residents. Responses were received from 50 residents (39.4%) and 41 tutors (45%). In addition, 428 patients were opportunistically recruited at a healthcare centre and their doctors were also interviewed. Empathy was measured using the Jefferson Scale of Empathy and the Jefferson Scale of Patient Perceptions of Physician Empathy. The tutors scored 2.53 points higher for cognitive empathy than the residents (P=.04). Emotional empathy scores declined among older tutors (r= -0.32; P=.05). The Spanish students (82% of the total) without previous work experience scored higher for overall empathy (P=.02). Final-year residents recorded significantly worse empathy assessments than the other residents. A positive correlation (r=0.72; P=.01) was observed between physicians' self-perceived empathy and their patients' perceptions. Residents with previous work experience, final-year residents and those of Latin American origin score lower for empathy. There is a strong relationship between physicians' self-perceived empathy and their patients' views of their empathy levels.
PMID: 30522783
Rights: openAccess
Appears in Collections:Centros de Atención Primaria > Artículos

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